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1
Setting up Round-robin ticket assignment - Freshdesk Support
https://support.freshdesk.com/support/solutions/articles/221904-setting-up-round-robin-ticket-assignment
2
Automatic ticket assignment to agents within a group - Freshdesk Support
https://support.freshdesk.com/support/solutions/articles/196581-automatic-ticket-assignment-in-a-group-round-robin-
3
Freshdesk round robin: A complete guide to setup & limitations - eesel AI
https://www.eesel.ai/blog/freshdesk-round-robin
4
Auto-assign tickets to service desk agents | Workflow Automator
https://support.freshservice.com/support/solutions/articles/157134-auto-assigning-tickets-to-agents-in-a-group-round-robin-
5
Automatic Ticket Distribution - Freshworks Partner
https://partnersupport.freshworks.com/support/solutions/folders/272636
6
How do I enable Round Robin Ticket Assignment in my account?
https://support.freshdesk.com/support/solutions/articles/228988-how-do-i-enable-round-robin-ticket-assignment-in-my-account-
7
Omnichannel ticket assignment with Freshdesk's Omniroute
https://partnersupport.freshworks.com/support/solutions/articles/238979-ticket-assignments-with-freshdesk-omniroute-
8
How to Set Up Round Robin Ticket Assignment in Freshdesk - LinkedIn
https://www.linkedin.com/posts/chinyere-inya_optimizing-customer-support-with-freshdesk-activity-7376319888656633858-yGFp
9
Freshdesk Admin set up | Freshdesk Explained | TeamRelated
https://teamrelated.com/videos/freshdesk-admin-set-freshdesk-explained
10
Automatic Ticket Assignment - Support : Freshworks
https://crmsupport.freshworks.com/support/solutions/folders/74533